Terms & Conditions

Effective Date: [Insert Date]

These Terms & Conditions ("Terms") govern your use of services provided by Allen Physicians PLLC (“Company,” “we,” “our,” or “us”) through our website https://balancedperformance.online/book and related communications.

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1. Use of Services

By accessing our website, booking appointments, or opting into communications, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

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2. SMS Messaging Program

Description of SMS Use Cases

By providing your mobile phone number and opting in, you agree to receive SMS text messages from Allen Physicians PLLC. Messages may include:

• Appointment confirmations and reminders
• Follow-up care instructions
• Scheduling updates
• Service-related notifications
• Important account or administrative updates

SMS consent is not a condition of receiving medical services.

Message Frequency

Message frequency may vary depending on your appointment activity and communication preferences.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message received. After you send "STOP," you will receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages unless you re-enroll.

For assistance, reply HELP or contact us directly using the information below.

Carrier Liability Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

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3. Customer Support Contact

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4. Age Restriction

By using our website or opting into SMS communications, you confirm that you are at least 18 years of age. Our services and messaging program are not directed to individuals under 18.

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5. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how your information is collected, used, and protected:

View Our Privacy Policy

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6. Limitation of Liability

Allen Physicians PLLC is not liable for any damages resulting from the use or inability to use our website or SMS messaging services, including but not limited to delays in message delivery or technical errors.

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7. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

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8. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the information listed above.